Privacy & GDPR
Η HomeHappy complies with the current legislation of the Personal Data Protection Authority 2472/97, regulation (EU) 2016/679 of the European Parliament and of the Greek implementing law 4624/2019 on the protection of individuals against the processing of personal data and on the free circulation of this data (General Data Protection Regulation - GDPR).
Η HomeHappy δεσμεύεται για την εφαρμογή της ισχύουσας νομοθεσίας και των Ευρωπαϊκών κανονισμών λαμβάνοντας κατάλληλα τεχνικά και οργανωτικά μέτρα για την προστασία των προσωπικών σας δεδομένων.
What are the legal reasons for processing your personal data?
Principles of Data Retention and Processing
HomeHappy is committed to making every effort to protect the privacy of your personal information. Therefore it can not transfer them to any third party (natural or legal) for any reason other than where there is a legal requirement or to provide you with the services you requested (eg courier).
The underage guests have access to our services only with the consent of their parents or guardians, while in case of submission of personal data by minors, HomeHappy will immediately delete all relevant information.
The visitor / user can at any time contact the administrators of the website at dpo@homehappy .gr to be informed if there is a file with his data, while he can change them and delete them from the lists whenever he wishes.
HomeHappy maintains files with users' personal information exclusively for the fulfillment of its legal obligations and for communication with them.
What are the legal reasons for the processing of your personal data?
(a) The provision of the services that you entrust to us and wish to receive from us such as for example the purchase of products and consequently the fulfillment of our contractual obligations in this context.
(b) Compliance with our legal obligation, such as compliance with tax legislation
(c) The consent you provide in accordance with the terms of the General Regulation of Personal Data Protection in order to receive updates on products, services, offers, etc.
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Exercise of right according to GDPR
You may at any time, free of charge, object to the use of your personal data for the future, request the complete deletion of such data, or request information about the data stored by us about you or to correct it.
You can send us an e-mail with your request at dpo@homehappy.gr or our contact form.
In the event of the exercise of the right of deletion, some of your data may not be deleted if it is necessary for the fulfillment of our legal obligations (eg tax documents).
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When, how and why we store your personal data
Create Account
Personal data is collected when you create an account in our online store. When creating an account you may be asked for more details, however the minimum for concluding and executing the contract will have the mandatory field marking.
Also, by creating an account in our e-shop you can edit the data to add or remove items. This information will be used to make the order completion process easier each time you visit our e-shop and choose to be logged in.
Order Fullfilment
Personal data is also collected when you place an order in our e-shop. You may be asked to provide more details to complete your order and create an account, but these will be the minimum for concluding and executing the contract. These items have the mandatory field marking.
As part of the completion of the order, some of this data is transferred to partner companies. They are also transported to transport companies for the transport and delivery of your goods. Transport companies may contact you to request clarifications and to inform you about the delivery of your products.
Additionally, your data may be transferred to payment providers when making a payment. For our part, we use high security systems to prevent data leakage from malicious systems.
Personalized information (profiling)
In order to provide you with the best possible experience, the personal data collected by our websites may be used to send personalized updates, provided that you have given your consent, subject to the specific conditions set by the legal framework. Personalization based on your needs and preferences (profling) results from the data we draw from your personal data.